Karla was great and made sure everything was addressed.
I would like to leave 5 stars gor my salesperson Alex Garcia. I basically purchased my Yukon over the internet. I was out of state but wanted to use this dealership as they had done well in the past. Alex has gone above and beyond to help me before and after the sale
Trey Beal is an absolute gem. This car buying experience is by far the best we’ve ever had and we’ve been buying vehicles for over 30years. Trey should be salesman of the month every month in my opinion.
Great service from Rueben Ortega. Really really appreciate the time he spent with us during our buying experience. From ordering, to purchasing, to going over all the the new tech features and setting everything up for us Rueben did an thorough job. Thank you!
I came here to shop for a Yukon Denali XL and was helped by Ruben Ortega. He let the family test drive a Yukon they had in stock. I wanted some different features and he ordered a Yukon exactly with the options that I wanted at a great price. My whole car buying experience was perfect. This is the guy you need to buy your next vehicle from.
Everything was great. I love this dealership.
My husband’s family has been buying vehicles at Beck and Masten for decades. About 6 years ago, I started taking our 2011 Terrain in for oil changes, repairs and other services, and they provided amazing customer service. I’m normally more of a Toyota/Honda-type customer, but after receiving such outstanding customer service at the Beck & Masten service department, I thought I would seriously buy my next car here, just for the service guys and gals! So that just happened today! We were warmly greeted by the folks at the welcome desk in the showroom. Our sales guy, Raul B., ...
Dai, Robert/Kenny, and the whole team ensured that we got the vehicle we wanted for a price that was more than fair! Thank you for everything!
Great service, in and out. I appreciate the consideration for our time and ensuring that we have the most necessary information to make decisions about our maintenance
Very help in finding the car we want
I contacted dealership by phone spoke to what I understood as a salesman but later found out only marketing person who was not up to date with current deals and sales when I finally met a salesman (AK) at the dealership in person he did explain and went the extra steps to meet what I was looking for and made it happen I did appreciate his efforts and fairness…….again thank you AK
Thanks to Ruben Ortega for taking care of me with the purchase of my new truck! Highly recommend Ruben and Beck & Masten!
We like to personally thank Ruben Ortega for going above and beyond in helping us out with the purchase of our GMC Arcadia Denali & GMC Sierra X31. He is very professional and did an outstanding job to make sure we were highly satisfied, we recommend Beck & Masten North.
Ruben Ortega and Robert Wolf took care of me with my vehicle sale
Ruben Ortega helped speed the process in purchasing a new vehicle. He was very professional and provided a lot of information about my purchase. Thanks again for your patience.
Salesman was Awesome Service Department very caring and Informative I love those guys
I want to publicly thank Glen Francis for assisting me in purchasing my 23' Canyon Elevation. I respect his professionalism, transparency, his humility, compassion, and most importantly to me, his promise to take care of me throughout the purchasing process. I've had many bad experiences at dealerships, but Glen made me feel comfortable and not betrayed. I'm hoping Glen is around when I return in the future to buy another pick-up.
Thank you, Beck And Masten North for making me feel like family! I want to think Efrain Guerra for taken care of me on this deal! He pointed me in the right direction with Robert Wolf and his team Ruben and Tony!! I have been shopping for a work truck for quite some time and I’m really happy with my 2024 GMC sierra 2500. Now let’s put it to work and get a great return on investment!!!
we have a every good experience. Edgar was a great sales person
I want to give kudos to Mr. Mark Croom and Mr. Manny Dawar. They were beyond helpful, I would say what I most loved about this process was that Mr. Croom listens and actually takes into account what you say. And as for finance Mr. Dawar is very transparent. 10/10 could not have had a better experience!
After 11 years of owning a diesel it was finally time for a new truck. Stopped by Beck & Masten and Mr. Ruben took care of me. He made the experience a smooth one and id highly recommend shopping @ this dealership, but make sure Mr. Ruben is on the clock!
Ruben help me thru all the process, Quick process and I’ll recommend him
This is my third vehicle I’ve purchased here and have worked with Ruben Ortega on all three. He’s done an amazing job with searching for the perfect vehicle for me to making sure I get the best price and best trade in value possible. If you are looking for a new gmc, I highly recommend Ruben.
Thank you beck and mastern they really outdid them selfs on helping us choose what was best for us and there patience was amazing i really recommend purchasing a car here especially with ruben ortega made us feel welcomed really awsome service
Bought a BMW 2019 at Beck and Masten. Great price and good car. Especially many thanks to Joshua Smith sale person. He kept his promise!
If you’re looking to buy a car please stop by Beck & Masten and ask for Ruben Ortega he will help you and treat you like family and will try find the best bank the best rate you’re looking for thank you Ruben for making me and my family part of Beck & Masten
Friendly staff; Rueben was extremely accommodating leading up to and during the purchase
I was completely satisfied with my purchase!! Go see John Ivanic, great Christian man! I’ve been buying from John for 5 years now and he always gets you what you want and doesn’t up sell you at all. I’m in love with my new truck all thanks to God and John. Thank again John!!
Mathew the service advisor did and outstanding job it very crowed there yet he got me done in a very reasonable time frame thanks
Frankie Z helped us out a lot. Although they didn’t have the vehicle I was looking for, they still set us up on a good deal with a nice truck. Thanks for all the help.
Service rep. Was good. Handled tasks well. I was in and out in probably the fastest time of all my visits. Thanks for a job well done!
Excellent patience and customer friendly welcome
(Translated by Google) Excellent attention from the vendors... especially Mr. Ruben... who treated us very kindly and answered all our questions... apart from the fact that they gave us the treatment that we were looking for and even more than we expected from them. . Very good experience.. (Original) Exelente atencion departe de los vendedores.. en especial el señor Ruben.. que nos atendio de manera muy amable y respondiendo todas nuestras dudas.. aparte que nos dieron el trato que nosostros buscabamos y asta mas de lo que esperabamos de parte de ellos.. muy buena experiencia..
Smooth, service department team are great
Awesome experience and Best Salesman Ever!!! I would definitely recommend this dealership. Well worth the 4 hour drive. Thanks for. a wonderful experience!!!
The experience was personable, every member of the team: Joe Nabbs, Client Advisor; Kenneth Washington, Client Manager; and Shane Lewis, Finance Manager created an environment of genuine support and professionalism. Each member made the experience seamless and enjoyable. Each person was a subject matter expert on the vehicle and Shane was fantastic at providing financing options in the client's, myself, best interest. Overall: Excellent. I will refer friends and family, as well as continue to do business with Beck and Masten. I also met some of the Service and Accessories professionals, they were caring and supportive. I look forward ...
Easy, courteous, and great price!
Tony at Beck & Masten is a great salesman. Go out and see him for your new car experience.
Bought a car from here. The seat release handles needed to be fixed. My sales person Mike contacted the technician, the parts were ordered, and they were able to change the handles. Mike and the technician both took the time to explain how the handles broke in the first place and how to prevent it from happening in the future.
I had a very good experience with the excellent service that young Rodrigo gave me. I think he is a key player in customer service Thank you so much Sincerely:Manuel D Carbajal
Had a great experience. Glen was extremely informative and helpful. I came in for 2023 canyon, but after explaining my needs and want, Glen was helpful enough to get me to my dream truck. Sierra!!!! Hight recommend!!!
Great experience buying a vehicle. Will definitely be a returning customer
My favorite part was that AK was super patient and helpful in making sure that I got the exact vehicle that I wanted, by showing me several options similar to what I was looking for! This was a pleasant buying experience and I would recommend him to anyone! Thanks again!
Naz. Spot on. Best I’ve dealt with. Happy but truthful.
Everyone was very nice! Cesar was a pleasure to work with!
Great experience thanks to our salesmen Frankie. Listened and was fully committed to helping us. So happy with our purchase! Thanks again.
I bought my second vehicle from B&M North on 4/26/23. It could not have gone smoother and the entire staff was amazing. No tricks, no absurd addendums, just an easy transaction for a vehicle. I will be back for my next one.
Great customer service, I had pleasure of working with Mr. Cordova great guy. Overall has been a great experience working with Beck and Mastiff staff. Thank you all
My husband purchase A car for me here, they are a good staff, title department needs to have a little more energy ! Other than that they will help you to get the right car!
You were unbelievablely quick. Everything done in an hour. However the exterior car wash wasn’t great but it was free. I have lost a key fob and would love to replace it but the COST seemed outrageous, considering it’s a lease with only one year left. And the cost nearly as much as one month payment. Disappointing!.
Michelle made my buying process a breeze. She was very knowledgeable and patient. It was a pleasure doing business with her
VERY GOOD COSTUMER SERVICE BY RODRIGO
We were very pleased with the sale service received from John in the sales department. The experience was very smooth and stress free. John kept an excellent communication throughout the whole process. He was friendly and professional helping us and making sure we got everything in order in no time. It was an absolutely excelente experiencia at Beck and Masten Buick GMC North.
Ivan in service is the best! I’ve been having troubles with squeaking and rattling noises for the past two years. Ivan took the time on his lunch break to ride along and confirmed the problems and followed up with the mechanics to complete the repairs instead of telling me they were unable to duplicate the problem and return the vehicle without completing the repairs. My truck is now what it should be thanks to Ivan and his dedication to his customers.
Cory and the entire Beck & Masten Team did an amazing job getting us through the purchase process and headed home in our new Yukon.
I Bought a Nice Used Truck from here recently from Francisco Z. His service was excellent. He made sure everything went smoothly and didn't drag out the negotiation process. I've bought several vehicles over the years, Beck & Masten is by far the best dealership experience I've ever had. The sales, financing , service department, made sure my vehicle was in perfect condition before I took it home.
Kind and speedy service
Great dealer excellent inventory knowledgeable sales consultants , Cesar Flores, and great F&I deptsrtment ,& coffee
Awesome experience Mr. Aaron & Mr.Luis took care of us! Thank you guys for the new truck ! You guys made it possible! Forever thankful!
Went to a few dealerships and met a number of well-dressed salesmen, but did not buy a car until I came to see Austin Mayes and William Pendergraff. They were straightforward and eager to make a deal. I was presented a reasonable first pencil and cordial throughout. Highly recommend.
Ruben Ortega had helped us through everything for us we had some problems and he took care of us through everything. We have brought 15 trucks and cars from Beck and Masten and will always go back to them Thank you Ruben Ortega!
Luis Peña was very helpful helping me with purchasing my Yukon Denali. He answered all my questions and gave me Everything he said he would. My vehicle was delivered this morning and it’s beautiful. I’m a very proud and happy customer! Thank you again Luis for your honesty, loyalty and your kindness!!!
I recently contacted this dealership to purchase a Lexus LC they had available. I usually do not write reviews for anything, but I had to for the level of service I was provided by a gentleman named TK. Despite me being out of state, he provided me with excellent pictures and videos of the vehicle, answered all of my questions promptly and professionally, and even went out of his way on his days off to make sure I was completely satisfied with the purchase process. While I did not end up purchasing the vehicle due to personal reasons, I want ...
Completely Satisfied with my experience and product at this location!
Jarvis was an amazing sales rep. This is how a real salesman does things. He took a bad situation from another dealer and fixed it and got the sale done. Thank you Jarvis and Beck an Masten north for making my car buying experience a breeze. You have gained a loyal customer for life.
Ak and finance manager really worked very hard to get me in my brand new truck and was very informative and patient. They had great customer service!! Def . Recommend there dealership
We had a great experience from the moment we arrived we were approached by sales person Joe Nabbs. He showed us around the dealership and the different type of vehicles we were interested in. He was very patient with us as we were unsure if wanted to make the purchase right away. We finally decided to go with the purchase and joe did an excellent job in helping us proceed with the purchase process. He was so helpful that my dad was even convinced to purchase a truck for himself the next day!
It was our first, but not our last time at Beck & Masten. We will be back!! Thank you for the lunch as well!!
Hector was great.. he made everything so comfortable and easy.
Richard G. Was absolutely amazing! He is the best car salesman we have ever interacted with. We completely trusted him which is a first for us in a car purchasing experience.
From the time I drove on the lot someone was there to greet me, went and got the keys to a couple cars so I could test drive them, decided on the GMC Terrain, Mark went above and beyond for me, I will definitely buy my next car from y'all, thanks again 🙂
Awesome salesman, Payton Jarvis is the best!
Everyone was so nice and it was excellent services.
Little slow to get helped but once Ivan helped me our because Mario was slammed, smooth sailing
Thanks for always having a solution to all of my problems.
I've never felt more like a priority then how I was treated at beck n masten north. From my arrival to my wait and my truck was returned.
My son purchased his first vehicle from Beck & Masten. Given that it was a used vehicle, I was worried about ensuring we got him into something that would hold up well. I was very impressed with our salesman, Mr. Luis Pena. I felt very comfortable w/Mr. Pena and in the information he provided regarding the vehicle my son wanted to purchase. Ultimately, I believe we received a good deal on a solid truck. Other notes of interest about Mr. Pena: we asked him to put new tires on the vehicle prior to purchase and he did. I didn'...
Luis Peña is the man! He’ll take care of you.
My appt was for 8 AM and I was out by 9:15 with my oil changed, fluids filled, and tires rotated. My truck was even washed! Great job!
Very helpful and kind personnel
I purchase vehicles about every 18 months and this was my first time with Beck and Masten using Josh Smith. By far the best experience I have had. I am amazed how great this entire experience was. I will buy another vehicle from this man for sure.
My salesman William B. was excellent. Was quick to respond to my questions and made the buying experience easy.
Everyone was exceptionally nice and courteous. John Ivonic was exceptionally nice and helpful. Went above and beyond his expectations. Will definitely shop at Besks and Master for my next car.
Mrs. Dai Millan, I wanted to take a moment to express my sincere gratitude for all of your help in selling me a 2023 GMC Sierra 1500 Denali. Your professionalism, patience, and expertise were truly invaluable throughout the entire process. From the moment I walked into the dealership, you made me feel welcome and comfortable. You took the time to listen to my needs and preferences, and you worked tirelessly to find the perfect vehicle for me. I truly appreciate your dedication to ensuring that I was completely satisfied with my purchase. Your knowledge of the GMC Sierra 1500 Denali was impressive, and ...
Our salesperson (AK) greeted me with a smile, immediately identified what I wanted and in my opinion, gave me the best deal possible on the Vehicle I was interested in.
When I have arrived service reps will check to see who I’m suppose to see. Naz has been the person I have worked with the most and has always been very helpful and works to solve any problems.
i was so excited that i bought my certified preowned from Beck and Masten and i get two free oil changes. THAT made my day!
(Translated by Google) Excellent service I had the opportunity to take home a Ford I explored Dai's help very excellent ❤️ (Original) Excelente servicio Tuve la oportunidad de llevar a casa una Ford exploré la ayuda de Dai muy excelente ❤️
Hector Rincon did such a great job helping me get a deal done! This is a great group of folks to work with, everyone was polite and professional through the entire process. I will be coming back here for the next vehicle!
Bought my car from here & was a very pleasant experience all around & salesperson Joe Nabbs was great & called several times after purchasing & asked how everything was & very friendly. Highly recommend.