Customer Testimonials

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Google Dec 7, 2022

I love my truck, but I hate the games with pricing before buying it. I just feel there is an easier way for both the seller and buyer.

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Google Dec 2, 2022

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Google Dec 2, 2022

I’m so grateful I was able to get a GMC Terraine today. My salesman Aaron Jones was excellent. Very knowledgeable and went above and beyond. He provided excellent customer service! I highly recommend him. Thanks Beck & Masten GMC North.

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Google Nov 29, 2022

I just purchased a Tahoe from AK and Beck & Masten. It was well worth the 3 hour drive from Austin! AK was professional, courteous, and had great communication. I will go back in the future!

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Google Nov 28, 2022

Everything about the car buying experience was exceptional! Mr. Jackson was so easy to work with, very patient and kind through the entire process. Would highly recommend.

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Google Nov 28, 2022

Ron Freeman and the staff were very helpful.

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Google Nov 28, 2022

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DealerRater Nov 28, 2022

Great experience all the way around from Sales to Finance. This is our second purchase with you all and won't be the last. Michelle was absolutely fantastic and streamlined the process for our family. BRAVO!

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Google Nov 26, 2022

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Google Nov 25, 2022

Best car buying experience to date. Ask for Raul if you are looking to purchase a new vehicle. Raul was able to work through every challenge we faced replacing our stolen truck. Thank you Raul and your team for helping.

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Google Nov 25, 2022

Great experience. The salesman was so helpful and Mr. Manny Dawar in the finance department went above & beyond to get us our vehicle. Thanks to the whole Beck & Masten family.

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Google Nov 25, 2022

Ivan was wonderful. This was my second experience with him and he made sure to keep me informed about the entire process.

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Google Nov 23, 2022

I had the absolute BEST car buying experience with Joe Naab. He was outstanding in helping me get the deal I wanted and took great care of me. He was the most respectful and professional sales person I’ve ever had buying a vehicle. If and when the times comes I will definitely be back to Beck & Masten and working with Joe! Highly recommend this dealership to anyone looking to buy a new or used car.

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Google Nov 21, 2022

AK was knowledgeable and helpful through the whole process.

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Google Nov 21, 2022

Eddie is the Best Service Rep !!

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Google Nov 21, 2022

Terry Borens was the MAN when it comes to service. I made my way from California to purchase a vehicle for my wife, and would do it again any day of the week. The communication, service, and overall experience was second to none. If your looking for the complete package, look no further! Thanks, from California!

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Google Nov 20, 2022

Great customer service!

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Google Nov 20, 2022

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Google Nov 19, 2022

Dee was extremely nice and apparently knows the business quite well. I was there for an oil change, and I was in and out in an hour.

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Google Nov 18, 2022

Outstanding

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Google Nov 18, 2022

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Google Nov 16, 2022

The absolute best staff! I have purchased my last 3 vehicles here and will continue to send family and friends. Outstanding customer service.

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Google Nov 15, 2022

Michelle is an amazing salesperson! She always does a great job when I buy at beck & Masten! This is my second vehicle I’ve bought from her!

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DealerRater Nov 15, 2022

Recommend this dealership. We had a pleading experience. Going to dealerships are always challenging, our visit was not. Trey Beal helped us out.

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Google Nov 14, 2022

I came in for an oil change and tire rotation. Chris provided excellent service right away. I was very happy with everything he helped me with.

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Google Nov 14, 2022

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Google Nov 13, 2022

Quick and easy, great people to deal with. Couldn't ask for a better experience at a car dealership.

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Google Nov 13, 2022

What a great experience! Go see Mike Widak. He will get you into what you want and he does not beat around the bush or try to sell you on extra stuff. I finally got the car I wanted and couldn't be happier! I would recommend anyone going to Beck & Mesten Buick North!

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Google Nov 12, 2022

Working hard to make customer sacrifice.

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Google Nov 12, 2022

Took my suv there for a chip retrofit and it's first oil change and tire rotation. They were extremely friendly and helpful. Everyone from my initial phone contact through pick up was as nice as could be. It also only took them 1 day to get everything done. I couldn't be more pleased.

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Cars Nov 12, 2022

Everything went very smooth and easy thanks John Ivanic. Everyone was kind. What to help in any way. Dealership very clean beautiful displays. John kept in contact with the whole time.

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Google Nov 12, 2022

It was professional no Hussle sales people.Good team work between sales person and financial person. A great experience being that I had not been to a Dealership in 15 years. Love my new car. Thank you Mr Charles and Mr. Roylin

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Google Nov 11, 2022

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Google Nov 11, 2022

I experienced an oil leak with my truck. I contacted Genisis with Beck & Mastsen North to discuss the problem. Genisis scheduled an appointment with me and had her maintenance Manager Bo to address the problem. Between the two of them a path forward to resolve the issue was put in place. I left Beck & Mastsen happy with there work. Thanks Genisis and Bo for your professionalism in handling my problem. 10/08/2022

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DealerRater Nov 11, 2022

The service I received was excellent and Karla was very knowledgeable and helpful with my situation. Thanks Ron Brown

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Google Nov 11, 2022

I Recommend this dealership to car buyers. Mr. David was knowledgeable and transparent. I appreciated his help and commitment to helping me get a vehicle within my budget.. two thumbs up ...well pleased!

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Google Nov 11, 2022

The staff work with and I was able to replace .my car. They were friendly and my sales person Glen Francis was great

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Google Nov 10, 2022

I had the best experience when purchasing my 2023 Yukon AT4. Jamie was awesome throughout the entire process. As a woman, I am always hesitant to go into these types of situations without my husband but I never once felt like I was being treated any differently than if I was male. Shane in finance made the paperwork process seamless and quick. Their advanced technology during the signing is amazing! Highly recommend Beck and Masten Buick/GMC North.

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Google Nov 10, 2022

The team at Beck & Masten went out of their way to ensure a got great customer service experience. They earned my business for the future

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Google Nov 8, 2022

Very professional, friendly, excellent.

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Google Nov 7, 2022

Great Service.

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Google Nov 5, 2022

Joe and Shane took great care of me. I didn’t have to haggle on pricing and they gave me a great deal on my car. Very personable. I would love to purchase from them in the future and refer them to my friends and family.

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Google Nov 5, 2022

Very poor greeting by front desk. Not enough seller in the evening. Very good customer service by our sales lady- Megan Martin.

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Google Nov 5, 2022

Excellent experience knowledgeable and friendly

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Google Nov 4, 2022

UPDATE:::: Thank you Beck and Masten for making this right!! My car has been fixed. It was a transmission issue and the dealership took care of us and my car!!!! UPDATE::: I have spoken with Andrew. There IS a power train warranty that is 4k/4months. He apologized for the miss communication. My car is going in tomorrow for the service department to figure out what is going on. For me I’m so happy that have figured out a solution. PREVIOUS- We traded in a vehicle and we had quite the journey with our new vehicle. I’m just ...

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Google Nov 4, 2022

(Translated by Google) We love our 2023 Sierra Denali. Both Cesar's made the process smooth. Overall the experience was amazing. Definitely recommend this location. We love our 2023 Sierra Denali. Both Cesars made the process seamless. Overall the experience was awesome. I definitely recommend this location. (Original) We love our 2023 Sierra Denali. Both Cesar’s made the process smooth. Overall the experience was amazing. Definitely recommend this location. Nos encanta nuestra Sierra Denali 2023. Ambos César hicieron que el proceso fuera fluido. En general, la experiencia fue increíble. Definitivamente recomiendo esta ubicación.

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Google Nov 4, 2022

Ivan, explained why I needed to replace a tire and why it replaced a rear tire, and he located a cap for the tire stem, He offered to contact my extended warranty company to determine if my tires were covered. Ivan was great.

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Google Nov 3, 2022

John went above and beyond on making me feel comfortable throughout the whole purchasing process of Canyon. Literally made himself available at any hour and even on his day off! Super caring soul! Words cannot express the thankfulness of his help. Beck and Masten has a winner sales team if they are all like him!

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Google Nov 3, 2022

When I go into Beck & Masten, it's like visiting with family and friends. They treat me well and make me want to come back again and again.

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Google Nov 2, 2022

Had a great experience here. We worked with Luis on a used Ram and he was very helpful. Everyone there wants the best for you! Would definitely buy another vehicle from them.

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Google Nov 2, 2022

Great experience throughout entire buying process. William Bauerkemper did an excellent job accommodating me with my purchase.

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Google Nov 2, 2022

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Google Nov 2, 2022

Everyone at this dealership were very helpful and personable. They went above and beyond to make the process smooth.

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Google Nov 2, 2022

Great service and friendly environment and professional staff.

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Google Nov 2, 2022

Frankie made it a very easy and straight forward experience. I will definitely be revisiting this dealership for my future purchases.

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DealerRater Nov 2, 2022

Naz is the best. While I have dealt with other service advisors before and they are also awesome, I always try to bring my vehicle in when he is there. Then entire staff is always friendly. I bought by truck there and even though my car is a Ford, I still bring it to you for repair

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Google Nov 1, 2022

All I got to say thanks to Josh who helped me out on getting my 2022 sierra 1500

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Google Nov 1, 2022

The experience was great for the most part. Hard to negotiate with but we finally got to a understanding.

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Google Nov 1, 2022

Thanks to Mike Sharaf, it was a very quick and painless process of purchasing a new truck.

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Google Nov 1, 2022

Glen was a really good rep. Got us in found a good vehicle I liked and was out the door in no time.

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Google Nov 1, 2022

Great work by your diesel mechanic

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Google Nov 1, 2022

From start to finish this process was so easy. Sales rep and finance were amazing

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Google Nov 1, 2022

Purchased many vehicles from beck and Masten with always the best service. Darin in sales and Dee is service are terrific.

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Google Oct 31, 2022

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Google Oct 31, 2022

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Google Oct 31, 2022

Terry was so kind and helpful and Roylin made the paperwork easy and fun!

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Google Oct 31, 2022

Great Sevice!!

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Google Oct 30, 2022

The visit at the dealership is always great. My sales rep or friend Caesar Flores is awesome. He answers every questions and always available for me. Thanks Caesar.

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Google Oct 29, 2022

The staff was very friendly and helpful. My salesman Josh was awesome!

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DealerRater Oct 29, 2022

My very first time. I had a wonderful experience at Beck & Masten. Ivan took good care of me and my car. Very professional and understanding young man. I look forward to having my car serviced at Beck & Masten all the time.

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Google Oct 28, 2022

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Google Oct 28, 2022

Super professional, courteous, and very knowledgeable staff. Will be our go to dealer for all future purchases!

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Google Oct 28, 2022

Excellent service! I dropped my vehicle and was kept updated on the repairs. It was a quick turn around. The personnel working in the service department are amazing.

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Google Oct 28, 2022

Eddie is the best service advisor!!

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Google Oct 27, 2022

We had an amazing experience with Hector — friendly, quick and professional. Thank you so much for excellent customer service. We love our new Yukon!

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Google Oct 27, 2022

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Google Oct 27, 2022

This is the second time I’ve dealt with George and both experiences have been the best

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Google Oct 27, 2022

Jay was awesome with helping me with my trade in and getting me into a truck. Was needing a work truck and we got it done. Made my car buying easy. Ask for him if you need help with a car!

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Google Oct 27, 2022

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DealerRater Oct 26, 2022

I had a great experience at Beck and Masten GMC Found the exact truck I wanted online, set up a test drive the next day and within 2 hours I drove off the lot in my brand new truck. Ask for Hector, he was incredible. From start to Finish. He knows his stuff and his customer service is unmatchable. Hector himself is a 5 star salesman. He was very efficient and He made the process very smooth. He took every opportunity to go above and beyond in all aspects of the vehicle buying process. Seriously, this place is ranked as the #1 GMC ...

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Google Oct 26, 2022

Naz is an outstanding service advisor...very helpful & always friendly

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Google Oct 26, 2022

I was thoroughly pleased with the professionalism and timeliness of my salesman, Mark Croom. He was very knowledgeable and accommodating. All in all, I had a great experience shopping for my new truck at Beck and Masten GMC North.

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DealerRater Oct 26, 2022

Karla was absolutely terrific. Communication was thorough and I was notified with the entire process and findings

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Google Oct 25, 2022

Exceptional service! The whole process is quick and easy. Xavier was wonderful to work with. No high pressure sales, he was accommodating and listen to my needs. Efron in finance, went above and beyond to help me get into the car of my dreams!

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Google Oct 25, 2022

No issues we service, Kaleb Champaign’s professional and polite. Adding a new face cover to my worn remote key was a surprising appreciated touch of service.

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Google Oct 25, 2022

I had a great experience purchasing my vehicle. Terry Borens was my sales guy, he did a great job helping me with my trade in and helping me find a new vehicle. He has a very friendly out going personality and made the experience quick and easy. Highly recommend!

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Google Oct 24, 2022

They were very professional and friendly.

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Google Oct 24, 2022

Great costumer service! Hector (salesman), Eric (aftermarket) and Cesar (finance) went above and beyond to make sure I was satisfied on our deal. You can definitely tell that Beck & Masten are loyal supporters of veterans. Thank you for all your hard work!!

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Google Oct 24, 2022

Mike S. and Eric P. we’re great to work with and appreciate their high level of customer service focus throughout the vehicle purchase process.

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Google Oct 24, 2022

Salesman Luis Peña is the best there is. Lined me up with my Bronco that I love. Made the trade in process very comfortable and easy.

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Google Oct 23, 2022

We came to this place and let me tell yall they are the BEST, they helped us out a lot, Glen Francis helped us out !! 100% recommend this place!!

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Google Oct 23, 2022

Luis Pena was my saving grace… I had a lot of credit issues and still was treated with respect. I did not have a lot of money but Mr. Peña is a true angel because he got me a great deal on my new SUV…. Thanks so much for helping me and my family. I will recommend anyone that needs a vehicle go see Luis Pena at Beck and Masten…… 🤗

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Google Oct 23, 2022

My visit exceeded my expectations evident by my decision to purchase a new Denali that day. John Ivanic was my salesman and he was phenomenal. Mr Parish and the financial officer was excellent as well. Thank you.

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Google Oct 22, 2022

I had an amazing experience with Beck and Masten. I highly recommend that you go in and talk to Glen Francis. He’s an amazing salesman who really took care of us.

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Google Oct 22, 2022

Service advisor is George.

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Google Oct 21, 2022

Alex Garcia and Shane took care of me from start to finish and I appreciate them

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Google Oct 21, 2022

Took my car to independent shop that didn’t have the expertise to repair my vehicle. I called Beck & Masten, spoke with Eddie, he got the vehicle in, ordered the part, had to wait due to supply chain issues, but Eddie got it repaired, the price was actually lower than the other shop estimated.

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Google Oct 21, 2022

Great buying experience Jarmin and William made purchase flow smoothly

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DealerRater Oct 20, 2022

I was very impressed with our salesman’s Jose Bustos professionalism, not being overly pushy which made a purchase on a 100k car less stressful and more enjoyable! He was very knowledgeable and have answers for all my questions. Most dealerships I’ve spent almost a day in getting things handled that took this gentleman literally a hour! Thank you again, Jose I love my new Escalade! ❤️- Layla Payrovi

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Google Oct 20, 2022

Great experience all the way around. From the excellent appraisal experience to the great sales and financing experience.


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