Customer Testimonials
I love my truck, but I hate the games with pricing before buying it. I just feel there is an easier way for both the seller and buyer.
I’m so grateful I was able to get a GMC Terraine today. My salesman Aaron Jones was excellent. Very knowledgeable and went above and beyond. He provided excellent customer service! I highly recommend him. Thanks Beck & Masten GMC North.
I just purchased a Tahoe from AK and Beck & Masten. It was well worth the 3 hour drive from Austin! AK was professional, courteous, and had great communication. I will go back in the future!
Everything about the car buying experience was exceptional! Mr. Jackson was so easy to work with, very patient and kind through the entire process. Would highly recommend.
Ron Freeman and the staff were very helpful.
Great experience all the way around from Sales to Finance. This is our second purchase with you all and won't be the last. Michelle was absolutely fantastic and streamlined the process for our family. BRAVO!
Best car buying experience to date. Ask for Raul if you are looking to purchase a new vehicle. Raul was able to work through every challenge we faced replacing our stolen truck. Thank you Raul and your team for helping.
Great experience. The salesman was so helpful and Mr. Manny Dawar in the finance department went above & beyond to get us our vehicle. Thanks to the whole Beck & Masten family.
Ivan was wonderful. This was my second experience with him and he made sure to keep me informed about the entire process.
I had the absolute BEST car buying experience with Joe Naab. He was outstanding in helping me get the deal I wanted and took great care of me. He was the most respectful and professional sales person I’ve ever had buying a vehicle. If and when the times comes I will definitely be back to Beck & Masten and working with Joe! Highly recommend this dealership to anyone looking to buy a new or used car.
AK was knowledgeable and helpful through the whole process.
Eddie is the Best Service Rep !!
Terry Borens was the MAN when it comes to service. I made my way from California to purchase a vehicle for my wife, and would do it again any day of the week. The communication, service, and overall experience was second to none. If your looking for the complete package, look no further! Thanks, from California!
Great customer service!
Dee was extremely nice and apparently knows the business quite well. I was there for an oil change, and I was in and out in an hour.
Outstanding
The absolute best staff! I have purchased my last 3 vehicles here and will continue to send family and friends. Outstanding customer service.
Michelle is an amazing salesperson! She always does a great job when I buy at beck & Masten! This is my second vehicle I’ve bought from her!
Recommend this dealership. We had a pleading experience. Going to dealerships are always challenging, our visit was not. Trey Beal helped us out.
I came in for an oil change and tire rotation. Chris provided excellent service right away. I was very happy with everything he helped me with.
Quick and easy, great people to deal with. Couldn't ask for a better experience at a car dealership.
What a great experience! Go see Mike Widak. He will get you into what you want and he does not beat around the bush or try to sell you on extra stuff. I finally got the car I wanted and couldn't be happier! I would recommend anyone going to Beck & Mesten Buick North!
Working hard to make customer sacrifice.
Took my suv there for a chip retrofit and it's first oil change and tire rotation. They were extremely friendly and helpful. Everyone from my initial phone contact through pick up was as nice as could be. It also only took them 1 day to get everything done. I couldn't be more pleased.
Everything went very smooth and easy thanks John Ivanic. Everyone was kind. What to help in any way. Dealership very clean beautiful displays. John kept in contact with the whole time.
It was professional no Hussle sales people.Good team work between sales person and financial person. A great experience being that I had not been to a Dealership in 15 years. Love my new car. Thank you Mr Charles and Mr. Roylin
I experienced an oil leak with my truck. I contacted Genisis with Beck & Mastsen North to discuss the problem. Genisis scheduled an appointment with me and had her maintenance Manager Bo to address the problem. Between the two of them a path forward to resolve the issue was put in place. I left Beck & Mastsen happy with there work. Thanks Genisis and Bo for your professionalism in handling my problem. 10/08/2022
The service I received was excellent and Karla was very knowledgeable and helpful with my situation. Thanks Ron Brown
I Recommend this dealership to car buyers. Mr. David was knowledgeable and transparent. I appreciated his help and commitment to helping me get a vehicle within my budget.. two thumbs up ...well pleased!
The staff work with and I was able to replace .my car. They were friendly and my sales person Glen Francis was great
I had the best experience when purchasing my 2023 Yukon AT4. Jamie was awesome throughout the entire process. As a woman, I am always hesitant to go into these types of situations without my husband but I never once felt like I was being treated any differently than if I was male. Shane in finance made the paperwork process seamless and quick. Their advanced technology during the signing is amazing! Highly recommend Beck and Masten Buick/GMC North.
The team at Beck & Masten went out of their way to ensure a got great customer service experience. They earned my business for the future
Very professional, friendly, excellent.
Great Service.
Joe and Shane took great care of me. I didn’t have to haggle on pricing and they gave me a great deal on my car. Very personable. I would love to purchase from them in the future and refer them to my friends and family.
Very poor greeting by front desk. Not enough seller in the evening. Very good customer service by our sales lady- Megan Martin.
Excellent experience knowledgeable and friendly
UPDATE:::: Thank you Beck and Masten for making this right!! My car has been fixed. It was a transmission issue and the dealership took care of us and my car!!!! UPDATE::: I have spoken with Andrew. There IS a power train warranty that is 4k/4months. He apologized for the miss communication. My car is going in tomorrow for the service department to figure out what is going on. For me I’m so happy that have figured out a solution. PREVIOUS- We traded in a vehicle and we had quite the journey with our new vehicle. I’m just ...
(Translated by Google) We love our 2023 Sierra Denali. Both Cesar's made the process smooth. Overall the experience was amazing. Definitely recommend this location. We love our 2023 Sierra Denali. Both Cesars made the process seamless. Overall the experience was awesome. I definitely recommend this location. (Original) We love our 2023 Sierra Denali. Both Cesar’s made the process smooth. Overall the experience was amazing. Definitely recommend this location. Nos encanta nuestra Sierra Denali 2023. Ambos César hicieron que el proceso fuera fluido. En general, la experiencia fue increíble. Definitivamente recomiendo esta ubicación.
Ivan, explained why I needed to replace a tire and why it replaced a rear tire, and he located a cap for the tire stem, He offered to contact my extended warranty company to determine if my tires were covered. Ivan was great.
John went above and beyond on making me feel comfortable throughout the whole purchasing process of Canyon. Literally made himself available at any hour and even on his day off! Super caring soul! Words cannot express the thankfulness of his help. Beck and Masten has a winner sales team if they are all like him!
When I go into Beck & Masten, it's like visiting with family and friends. They treat me well and make me want to come back again and again.
Had a great experience here. We worked with Luis on a used Ram and he was very helpful. Everyone there wants the best for you! Would definitely buy another vehicle from them.
Great experience throughout entire buying process. William Bauerkemper did an excellent job accommodating me with my purchase.
Everyone at this dealership were very helpful and personable. They went above and beyond to make the process smooth.
Great service and friendly environment and professional staff.
Frankie made it a very easy and straight forward experience. I will definitely be revisiting this dealership for my future purchases.
Naz is the best. While I have dealt with other service advisors before and they are also awesome, I always try to bring my vehicle in when he is there. Then entire staff is always friendly. I bought by truck there and even though my car is a Ford, I still bring it to you for repair
All I got to say thanks to Josh who helped me out on getting my 2022 sierra 1500
The experience was great for the most part. Hard to negotiate with but we finally got to a understanding.
Thanks to Mike Sharaf, it was a very quick and painless process of purchasing a new truck.
Glen was a really good rep. Got us in found a good vehicle I liked and was out the door in no time.
Great work by your diesel mechanic
From start to finish this process was so easy. Sales rep and finance were amazing
Purchased many vehicles from beck and Masten with always the best service. Darin in sales and Dee is service are terrific.
Terry was so kind and helpful and Roylin made the paperwork easy and fun!
Great Sevice!!
The visit at the dealership is always great. My sales rep or friend Caesar Flores is awesome. He answers every questions and always available for me. Thanks Caesar.
The staff was very friendly and helpful. My salesman Josh was awesome!
My very first time. I had a wonderful experience at Beck & Masten. Ivan took good care of me and my car. Very professional and understanding young man. I look forward to having my car serviced at Beck & Masten all the time.
Super professional, courteous, and very knowledgeable staff. Will be our go to dealer for all future purchases!
Excellent service! I dropped my vehicle and was kept updated on the repairs. It was a quick turn around. The personnel working in the service department are amazing.
Eddie is the best service advisor!!
We had an amazing experience with Hector — friendly, quick and professional. Thank you so much for excellent customer service. We love our new Yukon!
This is the second time I’ve dealt with George and both experiences have been the best
Jay was awesome with helping me with my trade in and getting me into a truck. Was needing a work truck and we got it done. Made my car buying easy. Ask for him if you need help with a car!
I had a great experience at Beck and Masten GMC Found the exact truck I wanted online, set up a test drive the next day and within 2 hours I drove off the lot in my brand new truck. Ask for Hector, he was incredible. From start to Finish. He knows his stuff and his customer service is unmatchable. Hector himself is a 5 star salesman. He was very efficient and He made the process very smooth. He took every opportunity to go above and beyond in all aspects of the vehicle buying process. Seriously, this place is ranked as the #1 GMC ...
Naz is an outstanding service advisor...very helpful & always friendly
I was thoroughly pleased with the professionalism and timeliness of my salesman, Mark Croom. He was very knowledgeable and accommodating. All in all, I had a great experience shopping for my new truck at Beck and Masten GMC North.
Karla was absolutely terrific. Communication was thorough and I was notified with the entire process and findings
Exceptional service! The whole process is quick and easy. Xavier was wonderful to work with. No high pressure sales, he was accommodating and listen to my needs. Efron in finance, went above and beyond to help me get into the car of my dreams!
No issues we service, Kaleb Champaign’s professional and polite. Adding a new face cover to my worn remote key was a surprising appreciated touch of service.
I had a great experience purchasing my vehicle. Terry Borens was my sales guy, he did a great job helping me with my trade in and helping me find a new vehicle. He has a very friendly out going personality and made the experience quick and easy. Highly recommend!
They were very professional and friendly.
Great costumer service! Hector (salesman), Eric (aftermarket) and Cesar (finance) went above and beyond to make sure I was satisfied on our deal. You can definitely tell that Beck & Masten are loyal supporters of veterans. Thank you for all your hard work!!
Mike S. and Eric P. we’re great to work with and appreciate their high level of customer service focus throughout the vehicle purchase process.
Salesman Luis Peña is the best there is. Lined me up with my Bronco that I love. Made the trade in process very comfortable and easy.
We came to this place and let me tell yall they are the BEST, they helped us out a lot, Glen Francis helped us out !! 100% recommend this place!!
Luis Pena was my saving grace… I had a lot of credit issues and still was treated with respect. I did not have a lot of money but Mr. Peña is a true angel because he got me a great deal on my new SUV…. Thanks so much for helping me and my family. I will recommend anyone that needs a vehicle go see Luis Pena at Beck and Masten…… 🤗
My visit exceeded my expectations evident by my decision to purchase a new Denali that day. John Ivanic was my salesman and he was phenomenal. Mr Parish and the financial officer was excellent as well. Thank you.
I had an amazing experience with Beck and Masten. I highly recommend that you go in and talk to Glen Francis. He’s an amazing salesman who really took care of us.
Service advisor is George.
Alex Garcia and Shane took care of me from start to finish and I appreciate them
Took my car to independent shop that didn’t have the expertise to repair my vehicle. I called Beck & Masten, spoke with Eddie, he got the vehicle in, ordered the part, had to wait due to supply chain issues, but Eddie got it repaired, the price was actually lower than the other shop estimated.
Great buying experience Jarmin and William made purchase flow smoothly
I was very impressed with our salesman’s Jose Bustos professionalism, not being overly pushy which made a purchase on a 100k car less stressful and more enjoyable! He was very knowledgeable and have answers for all my questions. Most dealerships I’ve spent almost a day in getting things handled that took this gentleman literally a hour! Thank you again, Jose I love my new Escalade! ❤️- Layla Payrovi
Great experience all the way around. From the excellent appraisal experience to the great sales and financing experience.