I inquired about a vehicle online Sunday evening. The dealership called me 7:30am the next day and set-up a test drive for 7pm. They conveniently texted me the address and followed up once later in the day to confirm. Upon arrival the sales person (AK) was great, he greeted me and off he went to get the vehicle out for a test drive. I asked to extend the test drive to test the adaptive cruise control, which was no problem. Price negations where reasonable and quick, we had settled on a price from the walk back into the dealership from the vehicle. Really appreciate not going through the "Need to talk to the manager show". The Financing gentleman Cesar V. was an absolute delight. We had fantastic conversations while he processed the paperwork. Despite the chit-chat he was extremely respectful of my time and went through at my preferred pace. Both of the folks I worked with are people I would LOVE to buy my next vehicle from as this was a top notch experience, on par (or better) than European luxury brand dealerships.

Set up appointment as we were driving from out of state and checked in with us along the way

Great communication. Stress free. Well worth the drive!!

everyone was respectful answered all my questions and solved the problem as efficient as possible

Javonte the salesman and Tony from finance were both outstanding. They were both upfront with everything with no surprises at closing. I was so happy with their service that I was going to buy another vehicle, but they didn't have one in stock that met my needs. I plan on returning later this year to purchase the other vehicle. Thanks again.

I recently purchased a new vehicle from Beck and Masten GMC of North Houston- My salesman, Ronald Freeman along with his Manager, made it a point to greet me at their door. My deal came with a unique set of circumstances… in fact, this was the fourth dealership I visited, but the first to actually hear what I was asking for. They went above and beyond what any other “ordinary” dealers would do to accommodate my unique situation. I would like to thank them for making my experience a memorable one. I will be doing business with these guys again!

This dealership is the best I’ve ever dealt with! Bought a preowned vehicle and it’s been a great experience all the way around. Shout out to salesperson Ron, he’s awesome and makes sure customers are happy ☺️

Excellent customer service from start to finish

It was awesome. Keondre took great care of me as always.

Between the sales team of Trey Beal, John G. and Robert Wolf, I was very taken care of. Efficient communication, deal fairness, and professionalism are a few characteristics that describe my experience. I am certain to recommend this sales team at Beck & Masten to others interested in a new vehicle.

Very professional staff. The process was painless and everything went as promised. I am very happy with my new car and I believe I have found my new home for maintaining my new car. It feels like a family. Thank you for helping me reach my goal of trading up from Terrain SLT to the Terrain Denali I love everything about it.

We really enjoyed working with Joshua Smith. He was kind, courteous, and most importantly respectful of our time and budget. Everyone we interacted with was polite and made us feel welcome!

I had a 7:15 a.m. appointment and arrived about 10 minutes late. I still managed to get in and out in roughly an hour, which was great! My service advisor Brandy Estrada was very friendly and kept me updated throughout the wait. Overall it was a pleasant experience.

Took care of all my issues the first time.

Always take good care of my concerns

Excellent service and my service lady was amazing!!!! Brandy, Estrada

I can say one thing for sure, if you want a used vehicle and want somebody that's honest and reliable go see Javonte!! He has gone above and beyond what his job description is, and backed up everything that's ever come out of his mouth! That's rare, especially for a used car salesman!! I will always buy my cars from him..💞 ⭐️⭐️⭐️⭐️⭐️ EXPERIENCE #JAVONTE

Great service with the salesman and with finance. Everyone is professional and easy to work with. Ron Freeman has been great at communicating via text and phone before and after purchase of my new vehicle.

Sales person meet me at the door, I called ahead, he already know what I wanted to test drive, he had the keys in his hands and the truck ready to go. Once I decided the process was quick and easy. I think total time from beginning to end was just over an hour.

Everyone we talked with were very nice and helpful. Michelle S. was a big help with the questions i had. Looked at several trucks and ended up buying. Thanks again

Well, the treatment was very good, the person who assisted me was super friendly and attentive, her name was Brandy Estrada. I thought the treatment and service were excellent.

When I arrived at the dealership for my first oil change, I was directed to Brandy Estrada who super helpful. she answered any question I had quickly. she told me where I could wait for the duration of the service. I was then called and directed to my truck when the service was done.

Jovante Wright was an outstanding salesman and was able to foresee and resolve any complication in the process of my automobile purchase, he was honest and leveled with me on any questions that I had. He also had remarkable follow ups after the sale. Wish I could give more than 5 stars he is the epitome of what a sales person should be nowadays! Jeff Brown Ram owner

Excellent experience overall. Great salesman and finance officer. Will definitely be my dealership of choice from now on.

Very good experience, happy with our purchase. Our dealer Edgar was very helpful & made this whole process simple for us.